The dual agency concept, where conventional and takaful policies are sold by the same agents, is gaining popularity, especially among bigger insurance players.
Great Eastern Takaful Sdn Bhd chief executive officer Mohamad Salihuddin Ahmad said the company would adopt the dual agency or a single structure concept akin to a one-stop agency system that distribute both conventional and takaful products.
Meanwhile, MAA Takaful Bhd CEO Salim Majid Zain said the company would maintain a separate structure as conventional insurance companies and takaful ones were regulated differently.