The 2019 edition of the Islamic Banking Index by Emirates Islamic demonstrates significant progress made by the Islamic banking sector. Islamic banking penetration has reached its highest level since the inception of the Index five years ago. The Islamic Banking Index is a benchmark survey revealing the progress, penetration and perception of the Shari’a-compliant banking sector in the UAE. The 2019 edition indicates that the sector continues to widen its appeal to an increasing number of both Muslim and non-Muslim customers. Knowledge of Islamic banking terminology has not seen clear improvement, but has risen for some products, such as Takaful, that have become successful in the financial sector. Perception of Islamic banks has improved steadily, with significant improvements in key areas relating to technology and customer service.