Khamis Buharoon

Abu Dhabi Islamic Bank invests heavily in digital services

Abu Dhabi Islamic Bank (ADIB) plans to continue its current strategy based on prudence in risk management, coupled with innovation in customer experience and products. This approach is working: over the past two years, ADIB has attracted more than 100,000 new retail customers, taking its total to more than 950,000. In the first half of 2017, net profits rose more than 14.1% year-on-year to $307m. Total revenues reached $757m, up 4.1%. CEO Khamis Buharoon says the bank has now a balanced customer base, across Abu Dhabi, Dubai and the northern emirates, comprising UAE nationals, as well as Arab, Asian and Western expatriates. A number of new additions to ADIB’s range of retail and wholesale banking services are planned. According to Buharoon, ADIB's individual and corporate customer base will continue to grow and key factors remain digitisation and automation in branches.

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